By Ralph Bergmann, Klaus-Dieter Althoff, Sean Breen, Mehmet Göker, Michel Manago, Ralph Traphöner, Stefan Wess
In simply few years, case-based reasoning has advanced from a examine subject studied at a small variety of really expert educational labs into an industrial-strength know-how utilized in a number of fields. The INRECA technique provided intimately during this monograph presents a knowledge research framework for constructing case-based reasoning recommendations for profitable functions in real-world commercial contexts.
The e-book is split into elements on:
- smarter company with case-based selection support;
- constructing case-based purposes utilizing the INRECA method; and
- utilizing the method in a variety of software domains.
The publication offers a self-contained creation to case-based reasoning purposes that handle either R&D pros and common IT managers drawn to this strong new technology.
In this moment version, advancements and updates were included in the course of the textual content. rather precious is the systematic insurance of expertise manufacturing facility purposes at a variety of steps; and, in fact, the references were prolonged substantially.
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Extra resources for Developing Industrial Case-Based Reasoning Applications: The INRECA Methodology
We also found the model very useful in guiding the help-desk operators while they described and entered cases, and during similarity calculation. The cases in the help-desk domain were modeled based on the approach the help-desk operators use to solve problems (Fig. 4). The first thing a help-desk operator has is the Failure description given by an end-user. This description is a subjective description and may or may not have something to do with the actual cause of the problem. ). ─ The System Description contains attribute-value pairs that help the help-desk operator diagnose the fault.
The endusers are engineers developing Mercedes-Benz cars. ” This is an engineer working in the same group who has more experience with the software and/or hardware. If the key-user cannot help, the firstlevel support is contacted. This level is divided into several groups. The system help-desk gives support on the operating system and on simple hardware problems. The application help-desks specialize in certain software programs and provide support in their use and function. , the system administrators and Service Level End-User Key-User System Help-Desk Application Help-Desk Application Help-Desk Application Help-Desk System Administration, Application Specialists Maintenance, OEMs Fig.
It performs fuzzy searches (also called parametric searches) and automatically finds keys for discriminating among cases. 6 Development Process and Case Collection A case-based system is not a ready-made solution; cases are different from application to application: a case that describes an airplane engine fault for a technical support application is described differently than is a case for a product that can be bought in a sales-support application. The general development process is to build and maintain a case base ─ customize the user interface ─ tune the way the information system operates ─ For example, the system’s developer can indicate how to compute the similarity for a given feature that describes a case, how the case base is organized inside the computer memory, and/or how individual cases are reused and adapted once they have been retrieved.
Developing Industrial Case-Based Reasoning Applications: The INRECA Methodology by Ralph Bergmann, Klaus-Dieter Althoff, Sean Breen, Mehmet Göker, Michel Manago, Ralph Traphöner, Stefan Wess